Current statusGroups only
The Cott Inn's own Terms & Conditions page states a fixed 10% gratuity is added to tables of 10 or more, and separately that a discretionary service charge of 10% applies to Christmas party bookings of 10+.
Been to The Cott Inn recently? A quick report helps the next person avoid an awkward moment.
Service charges are always optional under UK consumer law, whatever's listed here: you can ask for it to be removed.
FHRS ID 1429034